Our Process
Tailored AGV Planning
Rocrich AGV Solutions has a detailed, 6-step consultation process for finding the best solutions for our customers. This protocol starts with a few simple questions and ends with the Rocrich team of experts making a recommendation.
STEP 1
Gather Information
First, we gather some basic information to find the scope of the project. This includes operational hours, operational environment (for example, floor conditions), load dimensions and weight, as well as throughput. We also ask for a copy of the warehouse drawings (DWG file) and determine if a WMS (warehouse management system) is in use.
STEP 2
Budgetary Proposal
Our sales manager will outline a preliminary scope, recommend the number of AGVs, and provide an investment summary. This document helps your team review and understand the proposed solution. Refinements and updates to the Budgetary Proposal are common during your decision process.
STEP 3
Site Visit
As we move toward providing a binding proposal, we will conduct a site visit with our Solutions Engineer to confirm and document the application, specifications, and the total material handling flow that is to be automated.
STEP 4
Solution Technical Review
After the site visit has been completed, we use an internal process to review the entire project and ensure that our proposed solutions will meet the application requirements.
STEP 5
Binding Proposal
After the site visit has been completed, we use an internal process to review the entire project and ensure that our proposed solutions will meet the application requirements.
STEP 6
Project Contract
Finally, we’ll work through all the commercial terms and execute the project contract and get to work!
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Once a binding contract has been signed, we move on to the implementation phase>>
We have third-party leasing partners that can put together a lease for an entire system. For more information, contact your sales manager or info@rocrich.com
Consultation Services—How Rocrich Builds a Solution Specific to You
When you invest in a solution from Rocrich, it’s tailored to to fit your specific needs. We achieve this through a series of consultations between your team and ours. These services are part of our process, not an additional cost.
First, our sales managers will gather information about your facility and, using a DWG, will create a basic material flow for the application to form the scope of work for a budgetary proposal. After that, our solutions consultants will visit your site to confirm and document all aspects of the solution. This will develop the final scope of our solution that will be used to include in the binding proposal, you can feel secure that your investment will be an asset in meeting your business goals.
An example of the material flows we can handle:
