California Resident and Texas Consumer Privacy Notice
California Resident and Texas Consumer Privacy Notice
Rocrich AGV Solutions LLC (“Rocrich”) takes data privacy seriously. We recognize and value the trust that individuals place in us when providing us with personal data and we are committed to safeguarding the privacy and security of personal data we may collect from visitors to our websites and/or the customers to whom we provide legal and other services. In addition to our general if you are an individual who is a California resident or Texas consumer, and the California Consumer Privacy Act (CCPA) or the Texas Data Privacy and Security Act (TDPSA) applies to you, this California Resident and Texas Consumer Privacy Notice will apply. In the event of any conflict with our general Privacy Policy, this California and Texas Consumer Privacy Notice will take precedence.
This Privacy notice aims to help you understand our personal data collection, usage and disclosure practices by explaining:
- What personal data we collect about you; purposes for collection; categories of third parties for disclosure or sharing; retention
- How we obtain the personal data about you
- Retention
- Who we share your personal data with
- How we protect your personal data
- What rights you have in relation to your personal data
- How we use cookies, tracking, and similar technologies
- How you can contact us
- How we will update this Privacy notice
By providing your personal data to us (whether via one of our websites, by email, in person or over the phone), you agree to the processing set out in this Privacy Notice. Further notices highlighting certain uses we wish to make of your personal data together with the ability to opt in or out of selected uses may also be provided to you when we collect personal data from you.
Please note: This Privacy Notice does not apply to, and Rocrich is not responsible for, any third party websites which may be accessible through links from this website. If you follow a link to any of these third party websites, they will have their own privacy policies and you will need to check these policies before you submit any personal data to such third party websites.
This Privacy Notice aims to help you understand our personal data collection, usage and disclosure practices by explaining:
- What personal data we collect about you; purposes for collection; categories of third parties for disclosure or sharing; retention
California Residents and Texas Consumers
Categories of Personal Information We May Collect, Disclose, or Share | Purposes for Collection / Use | Applicable Residents | Categories of Third Parties To Whom PI may be Disclosed or Sold or Shared | Period of Time We Retain Information |
Name, contact details, and other demographic information (e.g., name, email address, mailing address, phone number, driver’s license number, and emergency contact information. | To fulfill or meet the reason for which the information is provided; to provide you with goods or services that you request from us or to remove you from our direct or indirect marketing, based on your preferences; to provide you with email or direct mail alerts and other notices concerning our services, or events or news, that may be of interest to you; to contact you by telephone, if you have provided a contact number, in order to provide you with goods or services that you have requested; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us; for fraud prevention, billing and collections; as necessary or appropriate to protect the rights of our customers or others; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
Customers, Site visitors, Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing, or other internal policies and requirements. |
Personal information categories listed in the California Customer Records statute (e.g., A name, signature, address, telephone number, insurance policy number, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories.). | To fulfill or meet the reason for which the information is provided; to provide you with information or services that you request from us or to remove you from our direct or indirect marketing, based on your preferences; to provide you with direct mail alerts and other notices concerning our services, or events or news, that may be of interest to you; to contact you by telephone, if you have provided a contact number, in order to provide you with information or services that you have requested; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us; for fraud prevention, billing and collections; as necessary or appropriate to protect the rights of our customers or others ; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
Customers, Site visitors, Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Protected classification characteristics under California or federal law (e.g., Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | Normal business operations, including administering your benefits, and communicating with you, diversity initiatives, compliance with legal obligations, and identity verification.
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
California Employees and Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Commercial information (e.g., Records services purchased, obtained, or considered, or other purchasing or consuming histories. | To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for fraud prevention, billing and collections; to fulfill or meet the reason for which the information is provided; to provide you with email or direct mail alerts and other notices concerning our products or services, or events or news, that may be of interest to you; as necessary or appropriate to protect the rights of our customers or others; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; to ensure that we are paid – to recover any payments due to us and where necessary to enforce such recovery through the engagement of debt collection agencies or taking other legal action (including the commencement and carrying out of legal and court proceedings).
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
Customers | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Biometric information (e.g., Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, and health or exercise data. | Normal business operations, including identity verification for network access, and health or exercise data if volunteered by you. | Employees | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements, or as required by law. |
Internet or other similar network activity (e.g., Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement) | To provide you with email or direct mail alerts and other notices concerning our products or services, or events or news, that may be of interest to you; to improve our website and present its contents to you; for testing, research, analysis and product development; as necessary or appropriate to protect the rights of our customers or others ; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
Customers, Site visitors, Employees | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Geolocation Data (e.g., Physical location or movements) | To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for fraud prevention, billing and collections; as necessary or appropriate to protect the rights of our customers or others; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. | Customers who elect to use this feature; Employees | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Sensory data (e.g., thermal) | Health and safety purposes | Customers, Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Professional or employment-related information (e.g., Current or past job history or performance evaluations | Normal business operations including related to Human Resources (HR), training and performance, salary review, talent and skills management, HR knowledge management, HR case management, and maintenance of employment records.
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Non-public education information (per the Family Educational Rights and Privacy Act (e.g., Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary record | Normal business operations including related to HR, training and performance, talent and skills management, HR knowledge management, HR case management, and maintenance of employment records. | Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Inferences (e.g., inferences drawn from any of the information identified above to make a profile of a California resident, including preferences, behavior, characteristics, and attitudes) | Normal business operations including related to HR, training and performance, salary review, talent and skills management, HR knowledge management, HR case management, and maintenance of employment records. We may use electronic systems to assist humans in making some of these uses, and in making inferences drawn from any of the information identified above to create a profile about an employee reflecting the employee’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We also collect this information for our internal analysis purposes and other internal uses that are reasonably aligned with consumer expectations based on your relationship with us. |
Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Sensitive Personal Information including certain financial information (e.g., social security, driver’s license, state identification card, or passport number; account log-In, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of mall, email and text messages, unless the we are the intended recipient of the communication; processing of biometric information for the purpose of uniquely identifying a consumer; genetic information; precise geolocation information; sexuality, or citizenship or immigration status, personal information collected and analyzed concerning your health; mental or physical health diagnosis; data of a known child under 13; or personal information collected and analyzed concerning your sexual orientation.) | To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for fraud prevention, billing and collections; for fraud prevention; normal business operations, including administering employee benefits, and communicating with you, diversity initiatives, compliance with legal obligations, and identity verification; to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. | Customers, Employees, Applicants | Our affiliates, service providers, collaborators, government/law enforcement where necessary | We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting or auditing requirements. |
Below are the categories of personal information that we collected and disclosed for a business purpose or shared with third parties in the past twelve (12) months.
In addition to the chart above, we may use, disclose, or share your information
- As described to you when collecting your personal information or as otherwise set forth in the CCPA or TDPSA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. We do not use or disclose sensitive personal information for purposes other than those disclosed above or as specified in the law or regulations.
We may collect and aggregate data about you and we shall be the sole owner of such aggregate information.
- How we obtain the personal data about you
We may collect or receive your personal data in a number of different ways:
- Where you provide it to us directly, for example by corresponding with us by email, or via other direct interactions with us such as completing a form on our website;
- Where we monitor use of, or interactions with, our websites, any marketing we may send to you, or other email communications sent from or received by Rocrich;
- Third party sources, for example, where we receive information about you from recruitment agencies for recruitment purposes; or
- Publicly available sources – we may, for example, use such sources to help us keep the contact details we already hold for you accurate and up to date or for professional networking purposes, e.g. LinkedIn.
- Retention
We retain data in accordance with our record retention program. The criteria used to determine retention periods include: (i) the length of time we have an ongoing relationship with you and provide the goods or services to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of the Site Terms of Use, applicable statutes of limitations, litigation or regulatory investigations). The time periods listed above are based on the longest period we need to keep a category of company records that may contain this category of personal information. When we no longer need to retain your personal information, we promptly destroy it pursuant to the ordinary course of business under our record retention program, unless a legal obligation to continue to retain that data applies. For example, we may need to retain documents that contain personal information for a longer period to comply with preservation obligations in litigations and government investigations.
- Who we share your personal data with
Any personal data that we collect or you provide to us may be shared with and processed by any of our affiliates.
We may also share your personal data with a variety of the following categories of third parties:
- Our professional advisors (e.g. legal, financial, business, risk management or other advisors), bankers and auditors;
- Our insurers and insurance brokers;
- Third party service providers; and
- Partners and other third party external advisors or experts engaged in the course of the goods and services we provide to our customers.
We may also process your personal data to comply with valid government subpoenas or other legal process. Before complying, where possible, we will provide you with notice so that you may object.
- How we protect your personal data
We recognize that information security is an integral element of data privacy. While no data transmission (including over the Internet or any website) can be guaranteed to be secure from intrusion, we implement a range of commercially reasonable physical, technical and procedural measures to help protect personal data from unauthorized access, use, disclosure, alteration or destruction in accordance with data protection law requirements.
Please also note that where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites or online services, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. Please do not share a password with anyone.
- What rights you have in relation to your personal data
California and Texas residents who are consumers (as well as California employees and California contractors) have certain rights:
(A) The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information the categories of third parties to whom the business discloses personal information, and the specific pieces of personal information we have collected about the consumer.
(B) The right to delete personal information that we have collected from you, subject to certain exceptions;
(C) The right to correct inaccurate personal information that we maintain about you.
(D) If we sell or share personal information, the right to opt-out of the sale or sharing (for cross-context behavioral advertising purposes) of their personal information by us;
(E) For Texas consumers, the right to opt out of targeted advertising or profiling in furtherance of a decision that produces a legal or similarly significant effect concerning the consumer;
(F) If we use or disclose sensitive personal information for reasons other than those set forth in the law and regulations, the right to limit the use or disclosure of sensitive personal information by us; and
(G) The right not to receive discriminatory treatment by us for the exercise of privacy rights conferred by the CCPA or TDPSA, including a California employee’s, applicant’s or independent contractor’s right not to be retaliated against for the exercise of their CCPA rights.
If you have any questions about our use of your personal data, you should first contact us via the details provided in section 8 below. Under certain circumstances and in accordance with applicable data protection laws:
You have the right to direct us to not sell or share your information. To exercise this right to opt-out of the sale of personal information and to exercise the right to limit the use of your Sensitive Personal Information, please send an email to: RocrichIT@Rocrich.com.
- The opt-out preference signal will be processed for the consumer by device. You can click on the links above or use the Global Privacy Control (GPC) as described below.
- If we process opt-out preference signals in a frictionless manner, information on how consumers can implement opt-out preference signals for us to process in a frictionless manner. You can implement opt-out preference signals for us to process in a frictionless manner by following the steps here: https://globalprivacycontrol.org/
If you opt to exercise your privacy rights, we are required to verify your identity in order to prevent unauthorized access of your data. This may require us to ask you certain questions to confirm your identity or require you to provide state-issued identification. Requests to exercise these rights may be granted in whole, in part, or not at all, depending on the scope and nature of the request and applicable law. Where required by applicable law, we will notify you if we reject your request and notify you of the reasons we are unable to honor your request. For example,
Right to Know and Access Information: You may access information we maintain about you using the methods provided below. Note that, in some instances, we may only be able to provide you a description of the data we have. For example, we will not provide you with your own Social Security Number but would confirm that we have that information. This may include what personal information we collect, use, disclose, or share about you. We may not fulfill some or all of your request to access as permitted by applicable law.
Correction or Deletion of Information: You may request that we correct or delete your personal information. Depending on the scope of your request, we may refrain from granting your request, as permitted by applicable law. For example, we may be legally required to retain your information in our business records. You may submit a correction or deletion request using the methods provided below.
To submit any of the above requests, you may submit via email at RocrichIT@rocrich.com for assistance. Please note for your protection, certain requests sent to us will be subject to a verification procedure that may require you to provide us with information about you that we have in our files. If you contact us to exercise any of these rights we will check your entitlement and respond in most cases within 45 days.
How to appeal. IN THE EVENT WE DENY YOUR REQUEST, YOU MAY SUBMIT VIA EMAIL Legal@Rocrich.com FOR ASSISTANCE. PLEASE NOTE FOR YOUR PROTECTION, CERTAIN REQUESTS SENT TO US WILL BE SUBJECT TO THE A VERIFICATION PROCEDURE THAT MAY REQUIRE YOU TO PROVIDE US WITH INFORMATION ABOUT YOU THAT WE HAVE IN OUR FILES. TEXAS CONSUMERS MAY CONTACT THE TEXAS ATTORNEY GENERAL IF YOU HAVE ANY CONCERNS ABOUT THE RESULTS OF YOUR APPEAL VIA THIS LINK.
We may have disclosed your information as described above during the preceding 12 months, but we do not sell your personal information (or biometric information or sensitive information). We do not have actual knowledge that we sell the personal information of minors under 16 years of age.
We shall not discriminate against you for exercising any of your above rights.
You may designate an authorized agent to make a request to exercise your rights on your behalf. For your protection, we reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on your behalf.
You can exercise your right to stop email marketing messages from us at any time by using an unsubscribe facility or contacting us at RocrichIT@rocrich.com.
- How we use cookies, tracking, and similar technologies
When you visit our websites we may send a cookie to your computer. This is a small data file stored by your computer to help improve functionality or tailor information to provide visitors with more relevant pages. For details of the cookies employed by us, please see our Cookie Policy, which forms part of this Privacy notice. We may also analyze website traffic to identify what visitors find most interesting so we can tailor our websites accordingly.
We recognize the Global Privacy Control (GPC). We will not respond to Web browser “do not track” signals. If you would like additional information about online tracking and various opt-out mechanisms, please see https://youradchoices.com/.
Because we link to social media sites, and from time to time may include third-party advertisements, other parties may collect your personally identifiable information about your online activities over time and across different web sites when you visit this Site.
Please note that not all tracking will stop even if you delete cookies.
- How you can contact us
If you have a concern or a question about how we have processed your personal information, you may e-mail RocrichIT@rocrich.com for assistance or write to us at.
Rocrich AGV Solutions LLC
Attn: Legal Department
2121 W Sam Houston Parkway N
Houston, TX 77043
- How we may update this Privacy notice
We may change the content of our websites and how we use cookies without notice and consequently our Privacy Notice and Cookie Policy may change from time to time in the future. We therefore encourage you to review them when you visit the website to stay informed of how we are using personal data.
Effective Date: August 2025